Every question answered. In your voice, not a bot's.
DeskWiz answers your customers on WhatsApp, SMS, phone, and your website the moment they ask, from your prices, hours, and answers. The tricky ones come straight to you.
You didn't start your business to live in your inbox.
Whatever you make or fix or sell, the questions are the same all day. How much? Are you open Saturday? Do you deliver? Do you have it in stock? And they land while you're mid-job, with a customer, or trying to have an evening.
Miss the message and the customer doesn't wait. They ask the next place. Because when someone wants an answer, they don't pick the best business. They pick the first one that answers.
You can't answer while you're working.
“The phone rings when I'm elbow-deep in a job. By the time I can call back, they've bought somewhere else.”
The questions never stop.
“I'd still be answering messages at 11 or 12 o'clock every night. I don't like working for free when I'm off the clock.”
Hiring isn't the answer.
“I can't pay someone a salary to say ‘we're open till six’ forty times a day.”
DeskWiz answers for you. The way you would.
Tell DeskWiz about your business once (prices, hours, products, policies, the questions you get every week), then connect the channels your customers already use. From then on, every message and call gets a fast, correct reply in your voice. Not a script. Not a phone tree.
When a question needs you (a custom job, a complaint, something it hasn't been taught), DeskWiz takes the customer's details and hands the conversation straight to you. Everything else, you read about in a simple nightly roundup.
Answers in seconds, day or night
WhatsApp at 9am or a call at 11pm, every question gets a fast, correct reply. You stop losing customers to the first business that answered.
Sounds like you, not a robot
DeskWiz replies from your real prices, products, and style. Warm and brief. Your customers can't tell it's automated, because it actually knows your business.
Never loses the lead
Every conversation ends with a name, a number, and what they wanted, captured for you instead of vanishing into a missed call.
Knows when to hand off
Custom requests, complaints, anything unusual: DeskWiz doesn't guess. It gathers the details and passes the conversation straight to you.
Live in an afternoon. Nothing to rip out.
Four steps from your first question to your first quiet evening.
Connect your channels
Link your WhatsApp Business number, get a phone and SMS number, and drop the chat widget on your website. Start with one, add the rest anytime.
Teach it your business
Prices, hours, products, policies, the questions you answer every week. This becomes the knowledge DeskWiz answers from, and only this.
DeskWiz answers everything
Every message and call, on every channel, gets a fast reply in your voice. Leads are captured; tricky questions come straight to you.
You get the roundup
A simple nightly summary: what people asked, which leads came in, and anything waiting on you.
If customers ask you questions, DeskWiz is for you.
There's no niche here. DeskWiz learns whatever your business is, and answers the questions your customers actually ask.
Shops & showrooms
Mattress stores, bike shops, furniture, farm stands.
“Is it in stock? Do you deliver? Can I see it Saturday?”
Makers & growers
Beekeepers, potters, bakers, breweries, small farms.
“Do you sell in bulk? Where can I buy it? Is it raw?”
Services & trades
Plumbers, groomers, tour guides, photographers, tutors.
“How much would this cost? How soon can you come?”
One plan. Every channel.
Less than an hour of anyone's wages, for a front desk that never clocks out. No tiers, no per-message math, no surprises.
The honest answers.
The questions owners actually ask before they trust their customers to something new.
Will it sound like a robot and put customers off?
No. DeskWiz replies in your business's voice, warm and plain, from your real prices and answers. It's tuned to your business, not a one-size-fits-all script.
Do I need all four channels?
No. Start with the one your customers use most, for most businesses that's WhatsApp, and switch on SMS, phone, or the website widget whenever you like. All four are included either way.
Is this a legitimate way to automate WhatsApp?
Yes. We're an official Meta Tech Provider using the native WhatsApp Business integration, not a workaround that risks your number.
What happens when it doesn't know the answer?
It never guesses. DeskWiz takes the customer's name and number, tells them you'll get back to them, and hands the conversation straight to you.
How long does setup take?
About an afternoon. Connect a channel, answer some questions about your business, and read a few sample replies before anything goes live.
What does it cost?
$25 a month, flat, with every channel included: WhatsApp, SMS, phone, and your website. No tiers, no per-message fees, no setup fee.
Stop answering the same questions at midnight.
Create your account and let DeskWiz take the next “are you open?”, on WhatsApp, SMS, phone, or your website.
Create your account$25 a month, every channel included. Works with your existing WhatsApp Business number.